Redesigned HR Division, Reduced Budget by $2 Million
Developed and directed organization redesign for 90-person Human Resources division of multibillion-dollar corporation in the wake of a turbulent reengineering effort. Coached the management team and multi-level design teams through the entire process. The innovative design combined participation of entire HR division with rigorous business analysis. Shifted organizational HR paradigm from hygiene maintenance to strategic-business partnering by aligning with corporate strategic imperatives, consolidating several functions, establishing a business-partnership model, creating new consulting and communications departments, and successfully introducing several company-wide programs — all while reducing the budget by $2 million, with no layoffs.

Organization Assessment Led to Sound Guidelines, Optimal Service Levels and Effective Launch of New Product
Led design and facilitation of organization redesign for Electronic Services division of one of the world’s largest discount brokerage firms. Conducted detailed organizational assessment to determine guidelines for optimal design; chartered and guided Redesign Steering Team, representing all levels and functions of division, with ongoing input to Team from all members of the division; coached division on creating systems to monitor operations indicators in order to maintain service levels during redesign. New team-based organizational structure successfully handled launch of high profile new product.

Helped Create Organization’s Mission, Scope and Structure
Originally a joint project of the California Council of the Humanities and the Vesper Society, the Center for the Common Good (CCG) promotes public dialogue, reconciliation and action on issues of the common good throughout California. With support from numerous foundations, CCG has undertaken several community projects - from managing a year-long series of work sessions to assist mayors and other public officials in promoting high standards of public conduct, to facilitating consensus-building among numerous stakeholders in a joint effort by two counties to improve quality of community life. As an original Design Team member, Paths to Change helped create the mission, scope and structure of CCG; consulted to the Center on a periodic basis; assisted with content and process expertise for CCG projects.

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