Innovative Techniques Help Executive Team Perform More Effectively
Worked with 20-person team of mostly new executives in the largest healthcare system in one of Northern California’s largest counties. System was emerging from one of its worst years ever, which had resulted in launching significant internal recovery efforts, including termination of nearly half of the former executive team. Over the course of several months, used a range of innovative techniques for team to perform more effectively and to develop a new, breakthrough mission/vision/values statement for entire system. Visioning process used input from 1500 employees, community members, physicians, and other stakeholders. Mission, vision and values serve as a touchstone for general direction-setting and critical decision-making for entire system. New vision represents a radical shift from an acute care (i.e., hospitals) paradigm to a comprehensive healthy communities paradigm.

Developed Team that Produced Most Successful Product in Company’s History
Developed a high performance team in a joint venture between a multi-state, healthcare preferred provider organization and a medium-sized 20-year-old insurance company specializing in workers’ compensation, designed to produce a new product. Based on the return on investment, the product was the most successful in the history of the company. Viewed as an industry innovation, the product was subsequently acquired by one of the largest healthcare insurance companies in the country.

Designed and Facilitated Retreat Where Senior Officers Reached Agreement on Top Priorities
Served as Lead Facilitator at Annual Leadership Retreat of national semiconductor consortium. Worked with Consortium’s Director of Quality, Organizational Development Team, and input from senior Executive Team, to design Retreat. Coordinated team of eight facilitators to create opportunities for senior and mid-level managers to engage in information exchange and problem-solving on key topics. Facilitated special strategic planning session of the five most senior officers, where they successfully reached agreement on Consortium’s top priorities for the approaching quarter. Retreat evaluations were exceptionally high. Consortium subsequently requested consulting and facilitation support from Paths to Change on numerous occasions.

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